Frequently Asked Questions
Everything you need to know about our home storage and organization solutions.
What is the standard shipping time for orders?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
What is your return policy for Seville Classics products?
We offer a 30-day return policy on all items purchased directly from our store. Products must be in their original packaging and in new, unassembled condition to qualify for a full refund.
Do your products come with a warranty?
Yes, most Seville Classics products include a 1-year limited warranty against original defects in material or workmanship under normal home or office use.
Can I purchase replacement parts for my shelving or carts?
Yes, we offer a variety of replacement parts including casters, leveling feet, and slip sleeves. Please contact our customer service team with your model number for assistance.
Are your wire shelving units NSF certified?
Many of our professional-grade wire shelving systems are NSF/ANSI Standard 2 certified for use in dry storage and heated environments, making them ideal for both home and commercial kitchens.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.